Sales Terms and Conditions of Romagna Family Camping Village
NON REFUNDABLE BEST RATE
Non refundable: in case of cancellation or non-show the advance payment will not be refunded.
Special offers are subject to specific sales terms, available on the offer’s web page.
BEST RATE WITHOUT RESTRICTIONS OR STANDARD RATES
Art. 1 Notification of cancellation:
1. The cancellation of the stay must be communicated in writing by email to the following address: email@example.com indicating the name of the camping village, booking number, surname and name of the booking’s owner.
2. All cancellations communicated by telephone will not be taken into consideration.
Art. 2 Cancellation policy Lodgings and Pitches:
1. Cancellation request received within 30 days before the arrival date: refund of the deposit without any penalty.
2. Cancellation request received from 29 days to 7 days from the date of arrival: for certified reasons, the campsite will issue a voucher equal to the amount paid (deducted € 100.00 as secretarial expenses) to be used within the following year to that of issue in any Club del Sole destination. A certificate attesting the event must be sent with the notification of cancellation to firstname.lastname@example.org.
3. Cancellation request received within 6 days prior to the arrival date: no refund will be due.
Art. 3 Late Arrivals:
1. In case of late arrivals, the payment is due for the entire sum agreed in the booking letter.
2. If a postponement of 3 days maximum is communicated within 14 days from the arrival date and it is due to certified causes, a voucher will be issued for the unused days. A valid certification of the occurred event has to be sent per post or mail to the Camping Village’s Reception. The voucher can be used within the following year to that of issue in any Club del Sole destination.
3. If the postponement is communicated less than 14 days from the arrival, the article 3.1 will be applied.
Art. 4 Early Departures:
1. In case of early departures, no refund will be made for unused holidays. If the reason for the advance of departure is due to certified causes (to be sent per sent per post or mail to the Camping Village’s Reception), a stay voucher will be issued for the unused days. The voucher can be used within the following year to that of issue in any Club del Sole destination.